Next event is Santa Sleigh starting in December

Refund Policy

  1. You may cancel a payment made via this website within seven days of making that payment (see exception below)
  2. You may also cancel a payment made via this website up until 28 days of the date of the Event
  3. You may NOT cancel a payment made via this website within 28 days of the date of the Event

How to cancel

Use our online Refund Request form when available.

Alternatively, use our Contact form to send us a message quoting your booking reference or quoting the date of payment and the name of the person who made the payment.

If paying by credit/debit card, refunds can only be credited to the payment card used to make the payment.

Refunds can only be made to the person who made the booking/purchase.

Payments for subscriptions etc, unless actioned via this website, are not covered by this policy.

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